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Quality & Safety

MESSAGE FROM CEO/PRESIDENT PETE DELGADO

It is our privilege to serve the health and wellness needs of people in the Central Coast region. Along with that privilege comes responsibility; responsibility that we take seriously. Every day, all year long we review, gather data and evaluate our patient care practices to identify areas where we can improve. The end goal is to ensure that we’re providing high quality, patient-centric care with the safety, health and well-being of our patients in mind. And that we are providing that care in a way that inspires patient satisfaction.

Salinas Valley Memorial Healthcare System is committed to continually improving patient safety and the quality of our services. We participate in several state and national quality reporting programs to help us track and improve our standards of excellence. The information received enables SVMHS to make improvements that benefit our patients and the community. Should you have any questions about patient care or patient safety during your stay at SVMHS, please contact our Quality Management Services at (831) 759 -1863. You may also contact the Department of Health Services or The Joint Commission using the contact information below.

We have taken many steps to better serve our patients and community. The Quality and Safety Annual Report reviews our performance based on standard measures that are considered keys to safe, high, reliable quality care. These are no easy efforts and they require a commitment on the part of everyone in our organization. To read the full Quality and Safety annual report, please click here.

The Department of Health Services
Licensing and Certification Division
100 Paseo de San Antonio, Ste. 235
San Jose, CA 95113
(408) 277-1784

Division of Accreditation Operations
Accreditation Service Specialist
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(630) 792-3007

SVMHS would like to thank the members of the Salinas Valley Memorial Healthcare System team who continue to demonstrate their skills and dedication to our patients, our community and our mission.