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Visiting Guidelines

You play a key role in your loved one’s healing process. We strive to facilitate the comprehensive care of our patients, a vision that extends to every aspect of what we do. Our visiting guidelines are created to foster a family-centered atmosphere—something we believe is vital to a healthy, full recovery.

Coronavirus Alert – New Guidelines in Place


Thank you for choosing us for your healthcare needs. It is critically important that we protect our patients, their families, our staff and the community while we continue to provide high-quality care at our hospital and clinics.

Due to the evolving situation with coronavirus COVID-19, it is necessary for us to restrict visitors until further notice.

No visitors will be allowed into the hospital or clinics except under the following special circumstances:

  • One designated visitor for Emergency Department patients.

  • One designated visitor for Medical/Surgical and Telemetry Non COVID+ patients between the hours of 2-6pm.

  • One parent or legal guardians for NICU and Pediatric patients.

  • One birth partner in the Labor & Delivery, Obstetric Emergency Department (OB-ED) and Mother/Baby units. Call Labor/Delivery Charge Nurse at ext. 5131 before sending anyone to 2nd floor.

  • One caregiver as a constant companion who actively assists with the patient’s care.

  • One designated visitor for ICU Non COVID+ patients between the hours of 2-4pm for 1 hour.

  • One assistant during an outpatient appoint­ment who needs help walking, getting to the bathroom or understanding instructions.

  • One parent if the patient is a minor being seen in the emergency department or during an outpatient appointment.

  • End of life patient care situations a maximum of two consistent visitors.

In addition to the restrictions listed above:

  • No visitors will be allowed for suspected or actual COVID-19 patients.

    • Exceptions: Pediatrics, NICU, Perinatal Services & directed by the Administrative Supervisor.

  • All will be screened before entering SVMHS facilities.

We recommend using FaceTime, Skype or the phone in your room to connect with and update your loved ones who cannot visit during your stay.

For additional information about COVID-19, please visit

Have questions about visiting hours? You can call 831-757-3627 for answers.