Nondiscrimination Policy
OCR Notice of Nondiscrimination
Salinas Valley Memorial Healthcare System (SVMHS) complies with applicable
Federal civil rights laws and does not discriminate on the basis of race,
color, national origin, age, disability, or sex. SVMHS does not exclude
people or treat them differently because of race, color, national origin,
age, disability, or sex.
SVMHS:
- Provides free aids and services to people with disabilities to communicate
effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic
formats, other formats)
- Provides free language services to people whose primary language is not
English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact: (831) 757-4333 ext. 4000
If you believe that SVMHS has failed to provide these services or discriminated
in another way on the basis of race, color, national origin, age, disability,
or sex, you can file grievance with:
Lea Woodrow
Senior Administrative Director Quality Management
450 East Romie Lane
Phone: (831) 759-1983
Fax: (831) 755-0796
Email:
lwoodrow@svmh.com
You can file a grievance in person or by mail, fax, or email. If you need
help filing a grievance, Lea Woodrow is available to help you.
You can also file a civil rights complaint with the U.S. Department of
Health and Human Services, Office for Civil Rights, electronically through
the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at
http://www.hhs.gov/ocr/office/file/index.html