Patient Rights
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Patient Rights

Salinas Valley Memorial Healthcare System is committed to continually improving patient safety and the quality of our services. We participate in several state and national quality reporting programs to help us track and improve our standards of excellence. The information received enables SVMHS to make improvements that benefit our patients and the community. Should you have any questions about patient care or patient safety during your stay at SVMHS, please contact our Quality Management Department at (831) 755-0709. You may also contact The Joint Commission using the contact information below. The Joint Commission is an independent, not-for-profit organization, which accredits and certifies more than 15,000 health care organizations and programs in the United States. The website for The Joint Commission can be found here. The Joint Commission has a number of excellent resources for patients and their families including Know your Patient Rights 

The Department of Health Services 
Licensing and Certification Division
100 Paseo de San Antonio, Ste. 235
San Jose, CA 95113
(408) 277-1784

Division of Accreditation Operations
Accreditation Service Specialist
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(630) 792-3007

You may also find a full policy guide of SVMHS patient rights and documents here