Interpreter/Translator Policy
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Interpreter/Translator Policy

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The caregivers at Salinas Valley Memorial Hospital (SVMH) want to speak your language! If we are unable to communicate with you in your first language, we will connect you with people who do speak your language of choice. SVMH is committed to ensuring that everyone whose first language is other than English receives the support and information they need to communicate with health care staff and to access health services. This allows people to make informed decisions and be treated with cultural sensitivity. If you or the person you are responsible for needs an interpreter or translator, we are here for you.

Using professional spoken language interpreters has been shown to improve clinical care and outcomes, use of services, patient satisfaction and reduces communication errors. Interpretative services are available in our hospital 24 hours a day, 7 days a week. If you or a loved one are at the hospital and could benefit from an interpreter, please call extension 4000 or ask someone to make that call for you.  You can read and download our full Interpreter/Translator communication policy in English or in Spanish.