Senior Support Services
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Senior Support Services


LIFELINE - Help is just a button away.

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Salinas Valley Memorial Healthcare System’s Service League operates the only 24-hour personal emergency response service in Monterey County – it’s called Lifeline. Clients simply press their waterproof necklace or wrist medical alert button and it puts them in touch with help in seconds. For many, especially seniors, Lifeline not only supports independence, it increases confidence and peace of mind. Lifeline also offers a medical alert button with built-in fall detection. If you fall and you are not able to push your button, the button detects your fall and automatically sends a signal to Lifeline to get you help immediately.

Besides the in-home Lifeline service, the Service League is now offering Philips Lifeline’s newest innovation – a wearable pendant with built-in GPS and automatic fall detection. Active seniors can now feel free to be out and about and still get help if needed when they are away from their home.

The SVMHS Service League launched the Lifeline Program in 1989 and serves hundreds of clients. Financial assistance is also available for those individuals who cannot afford the nominal monthly fee. In addition to the popular Lifeline pendant, the Service League offers the Philips medication dispenser to assist with managing daily medications. Your medications are pre-loaded and dispensed at the times set by your caregiver.

LIFELINE is a 24-hour emergency response program that gives you and your loved ones the reassurance that help is never out of reach. This service will give you the confidence and freedom to live on your own, knowing there is someone standing by 24-hours-a-day, 7-days-a-week, responding within seconds at the press of a button. 

Give your family peace of mind.
It may mean dispatching an ambulance. Or simply asking your neighbor to look in on you. And you don't have to wait until you have an emergency to call LIFELINE. We encourage you to check in with us every month just so you know we're there.

Your personal connection to people who care.
While people choose LIFELINE for a number of reasons, they remain subscribers largely because of the caring response they get from LIFELINE monitors every time they push the help buttons. Your health and well-being is our only concern. We're always there when you need us.

Peace of Mind is well within your reach.
The price of LIFELINE service is surprisingly affordable. And there's no need to make a long-term commitment.

Join those who are living independently in their homes thanks to LIFELINE, a truly personal, caring connection. Why wait?

Call TODAY for more information (831) 755-0788 or apply online.

For a paper version: Download, print and fax your application to 831-753-6297

CAUTION: Important Safety Information Regarding the Wearing Method of Your Lifeline Personal Help Button


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This is a FREE service for individuals who live alone, especially for those with various medical conditions. Each morning between the hours of 8:30 and 11:00 a.m., a Service League Volunteer phones the homes of Tele-Care members at the time requested by them. If there is no answer, a second call is made to alert someone who lives nearby (a neighbor, friend, or relative) to be sure that the Tele-Care member is all right. The Service League is pleased to provide this service to our community at no cost to you.

Call TODAY for more information (831) 755-0772 or apply online.