Survey of Patients' Hospital Experiences: HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics. Data from Hospital Compare: April 2010 through March 2011.
Percent of patients who reported that their nurses "always" communicated well:
Percent of patients who reported that their doctors "always" communicated well:
Percent of patients who reported that they "always" received help as soon as they wanted:
Percent of patients who reported that their pain was "always" well controlled:
Percent of patients who reported that staff "always" explained about medicines before giving it to them:
Percent of patients who reported that their room and bathroom were "always" clean:
Percent of patients who reported that the area around their room was "always" quiet at night:
Percent of patients at each hospital who reported that "yes" they were given information about what to do during their recovery at home:
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest):
Percent of patients who reported "yes," they would definitely recommend the hospital:
